Payment Methods and Shipping
Payments can be made with iDeal, PayPal, Bancontact, KBC/CBC, Belfius, SOFORT Banking, CreditCard and prepay by bank transfer. These payment methods are free of charge. In addition, you can choose to pay for Klarna afterwards. You only pay the invoice after you have received the products, you pay a surcharge of € 1 when using this payment method.
Shipping for orders over € 50,- is free. For orders under € 50,- we charge € 4.50 shipping costs within the Netherlands and € 9,50 for shipments to Belgium, Luxembourg, the United Kingdom, Germany and France, regardless of the number of items or shipments.
When you are not home
Are you not at home when your order is delivered? Then the package becomes:
- Possibly delivered to the neighbors. You will receive a note concerning the delivery in your mailbox.
- Returned and offered again at a later time (if the local delivery service offers this). You will also receive a message about this in your letterbox.
- If the delivery service has not been able to deliver the package to you (1 delivery attempt), you must collect the package at the post office. You will receive a notification of this in your letterbox. Take this message as a receipt to the post office.
Almost all our orders are shipped within 1 business day after your order is placed. We send your order in one delivery, if possible, to save the environment and keep costs down. Only in exceptional cases will your order be sent in multiple deliveries. We will keep you informed of the shipment (s) by email with a Track & Trace code.
Who delivers the order
Our orders are sent via Post NL and their partners in other countries. As soon as your order has been collected from us you will receive a shipping confirmation with a track and trace code.
Send order abroad
We are currently sending orders to addresses in the Netherlands, Belgium, Luxembourg, the United Kingdom, Germany and France. Shipping to other countries is unfortunately not possible at this time.